FAQ

What are you guys all about? 

How much time do you have? ;) Read about us here!

What's the best way to reach customer service? 

You can email us at hello@elliandcompany.com, or text us at  (844) 313-6893. 

What is your return policy? 

Check it out here! 

What if I accidentally enter the wrong address at checkout? 

Once an order is submitted, we cannot change the address. Please double check that all info is correct before finalizing your order. 

What if my package is lost or stolen? 

Once a package leaves our hands, we cannot be responsible for it. Please reach out to the shipping service (USPS, UPS, or FedEx) to file a claim.